Below is a list of the most frequently reported eServices issues and resolutions.

What’s New – Summary of Changes eServices Upgrade
Student FAQ – eServices Upgrade

Issue making payment using Google Chrome.
EServices isn’t allowing me to enroll. I can search for the class but cannot select it.
EServices keeps timing out and won’t let me do anything. 
How do I remove the hold on my record?
How do I view/print my class schedule?
How do I view my weekly schedule?
How do I view my current waitlist position?
How do I enroll into a class?
Where do I get a permission number?
How do I use the permission number to enroll in a class, from the Waitlist?
Why isn’t my permission number working?
How do I drop a class?
How do former students view unofficial transcripts?
When I try to view my unofficial transcript nothing happens.
Where do I find my textbooks?
How do I enroll in more than one Los Rios college?
How do I view my grades?
How do I search for open classes?
How do I view my Placements?
Why am I being charged a Universal Transit Pass fee?
Why does it say the first day of school is on a Saturday?
Where can I find drop deadlines and fee refund information?
I’m having issues submitting my Refund Application.
My former name displays in eServices. How do I change it?
How do I set/change my preferred pronoun?
How do I update my preferred email address?
Why am I being charged non-residency fees and how do I fix it?
Why can’t I pay my fees?
Where do I find my 1098T?
How do I change my major?
How do I pay my library fines?
How do I update or change my security questions?
How do I complete my Supplemental Enrollment Form?
Cashnet link is not working.
eForms (student petitions, major change, academic renewal, refund request)
How do I create a PIN NUMBER?
Financial Aid Verification Error – Error Codes 40004 and 1011
Login Error – The language you’ve chosen is not supported in this database.

If you are unable to find a resolution to your issue or have further questions please go to Service Central and click “Report an Issue”. 

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