I click Submit to view my unofficial transcript but nothing happens.

This is most likely due to a pop-up blocker on your browser.  Turn off your pop-up blocker or configure your browser to allow pop-ups from us.  Note: Your screens could look slightly different depending on your machine and/or browser versions.

GOOGLE CHROME:
In the top-right corner, click the Chrome menu Chrome menu.
Click Settings.
Click Show advanced settings.
ChromePopUp1

ChromePopUp2

Under “Privacy,” click Content settings.
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Under “Pop-ups,” select Manage exceptions…
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Add in https://losrios.edu and http://losrios.edu.
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FIREFOX:
Click the menu button New Fx Menu and choose Options.
Select the Content panel.

Firefox1

In the content panel:

  • Block pop-up windows: Uncheck this to disable the pop-up blocker altogether.
  • Exceptions: This is a list of sites that you want to allow to display pop-ups. Type in the website, click Allow and Save Changes.
Firefox

Internet Explorer 11

To get to your pop-up blocker settings you can either click Tools, mouse over Pop-up Blocker and select Pop-up Blocker settings or click the gear icon, click Internet Options and then click the Privacy and click Settings.

IE11e

OR

IE11a
IE11b

Add in www.losrios.edu and click Close.

IE11c

IE11d

MAC SAFARI AND FIREFOX

In Safari you have two options:

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OR

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Safari3

If you are running Firefox on your MAC:

Safari4

Safari5

If you are unable to find a resolution to your issue or have further questions please submit an EServices Support Request.

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