The preferred set up to use with Canvas is Google Chrome, on a PC. If you are using a MAC be sure to download and use Google Chrome. If you are using a smart device (phone, tablet, etc.) download the Canvas app. NOTE: You should ALWAYS use a desktop/laptop machine, running Google Chrome, when taking quizzes. If you use a smart device to take your quiz you are doing so at your own risk.
Below is a list of the most frequently reported Canvas issues and resolutions. If you are having issues within Canvas please go to the Canvas Student Guide or call Canvas support at 916-568-3199.
If you are unable to find a resolution to your issue or have further questions please submit an Canvas Support Request.