The preferred set up to use with Canvas is Google Chrome, on a PC.  If you are using a MAC be sure to download and use Google Chrome.  If you are using a smart device (phone, tablet, etc.) download the Canvas app.  NOTE:  You should ALWAYS use a desktop/laptop machine, running Google Chrome, when taking quizzes.  If you use a smart device to take your quiz you are doing so at your own risk.

Below is a list of the most frequently reported Canvas issues and resolutions.  If you are having issues within Canvas please go to the Canvas Student Guide or call Canvas support at 916-568-3199.

Password issues?
My name is incorrectly displayed in Canvas.  How do I correct this?
Why isn’t my class showing up in Canvas?
Why did my classes disappear from my Dashboard?

If you are unable to find a resolution to your issue or have further questions please submit an Canvas Support Request.

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