Why can’t I log into Los Rios Gmail?
This could be a browser issue. If you have a personal Gmail account, it uses “Active Cookies” when connected, you will either need to clear your internet cookies and browser cache or use a different browser for Los Rios Gmail. Note: Your screens could look slightly different depending on your machine and/or browser versions.
DOWNLOADING AND INSTALLING FIREFOX
- Open another browser (i.e. – Internet Explorer, Chrome, Safari) and bring up the website http://www.firefox.com.
- From that page, you can click on the button that says “Free Download” and begin to install the browser.
- **At the end of the installation – It will ask you if you’d like to Import your settings and favorites from another browser, you must change the option to: “Don’t Import Anything”.
- Once the installation finishes, restart your computer again.
When your computer is back up and running, open the Firefox browser and try logging in again. http://apps.losrios.edu
If you need further assistance please submit a Los Rios Gmail Support Request.