I’m having issues submitting my Refund Application
Browser compatibility, version, and configuration, as well as browser pop-up blocking can all pose problems with the Refund Application process. Try turning off your pop-up blocker or try using an alternate browser to submit the Refund Application. Note: Your screens could look slightly different depending on your machine and/or browser versions.
Google Chrome (Version 84.0.4147.125)
Firefox (Version 79.0 (64-bit))
Microsoft Edge
MAC Safari and Firefox
If you are unable to find a resolution to your issue or have further questions please go to Service Central and click “Report an Issue”.