Why can’t I log into Los Rios Gmail?

This could be a browser issue.  If you have a personal Gmail account, it uses “Active Cookies” when connected, you will either need to clear your internet cookies and browser cache or use a different browser for Los Rios Gmail.  Note: Your screens could look slightly different depending on your machine and/or browser versions.

Google Chrome on a PC
Firefox on a PC
Microsoft Edge on a PC
Opera on a PC
Safari on a MAC
Firefox on a MAC
Opera on a MAC
Brave on a MAC

DOWNLOADING AND INSTALLING FIREFOX

  1. Open another browser (i.e. – Internet Explorer, Chrome, Safari) and bring up the website http://www.firefox.com.
  2. From that page, you can click on the button that says “Free Download” and begin to install the browser.
  3. **At the end of the installation – It will ask you if you’d like to Import your settings and favorites from another browser, you must change the option to:  “Don’t Import Anything”.
  4. Once the installation finishes, restart your computer again.

When your computer is back up and running, open the Firefox browser and try logging in again.  http://apps.losrios.edu

If you need further assistance please submit a Los Rios Gmail Support Request.

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