D2L – Faculty

Below is a list of the most frequently reported D2L issues and resolutions.  NOTE: Browser issues are our number one D2L issue.  Browsers update constantly while we update D2L 2-3 times a year. Both faculty and students should always be prepared to use an alternate browser.  

For information about how to use D2L functions please consult your college-specific D2L faculty resource:
American River College
Cosumnes River College
Folsom Lake College
Sacramento City College

Below is a list of the most frequently reported D2L issues and resolutions.

I’m unable to log into D2L using Google Chrome or Safari.
Why can’t I see my course in D2L? – Course Request

How do I copy content from one course to another?
My students can’t see my course in D2L.  How do I make it active?
How do I submit a quiz that is stuck “in progress”?
How do I clear a quiz attempt?
Why am I getting “Error: Not Authorized” when trying to send email in D2L?
How do I release the final calculated grade?
Issues exporting D2L course?

D2L Integration (Publisher) Documents

If you are unable to find a resolution to your issue please submit a Faculty D2L Support Request.

← Faculty/Staff Page