Please reach out to your college coordinators as there are some things to take into consideration before adding Proctorio. Contact information can be found on the main Canvas page.
The Proctorio support team is available 24/7 and can be reached either by Chat or email. They highly recommend chat when possible, which can be reached by clicking the grey shield icon in the top right corner of the Chrome browser or by going to proctorio.com/support. Also, via email at email@example.com.